Compliance & Regulatory Information

At Blueone Pay, we are committed to operating with the highest standards of regulatory compliance and ethical conduct.

Anti-Money Laundering (AML)

We maintain robust AML policies and procedures to detect and prevent money laundering activities.

Know Your Customer (KYC)

All customers undergo thorough identity verification to ensure regulatory compliance.

Counter-Terrorist Financing (CTF)

We screen all transactions against global sanctions lists and watchlists.

Regulatory Compliance

We comply with financial regulations in all jurisdictions where we operate.

Licensing & Registration

Blueone Pay is a licensed money transfer operator, authorized to provide international remittance services. We are registered with relevant financial regulatory authorities in our operating jurisdictions.

Licensed Money Services Business
Registered with Financial Intelligence Units
Member of Relevant Industry Associations

Anti-Money Laundering Program

Our comprehensive AML program includes:

  • Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)
  • Transaction monitoring and suspicious activity reporting
  • Regular risk assessments and program updates
  • Staff training on AML policies and procedures
  • Independent audits and compliance reviews

Customer Verification

We verify the identity of all customers before allowing them to use our services. Our verification process includes:

  • Government-issued ID verification
  • Address verification
  • Sanctions and watchlist screening
  • Politically Exposed Person (PEP) screening
  • Ongoing monitoring of customer activity

Sanctions Compliance

We screen all customers and transactions against international sanctions lists including those maintained by OFAC (US), EU, UN, and other relevant authorities. We do not process transactions involving sanctioned individuals, entities, or countries.

Data Protection

We comply with applicable data protection laws including GDPR, and implement appropriate technical and organizational measures to protect customer data. For more information, please see our Privacy Policy.

Consumer Protection

We are committed to treating our customers fairly and transparently:

  • Clear disclosure of fees and exchange rates
  • Transparent terms and conditions
  • Accessible customer complaint process
  • Protection of customer funds
  • Fair treatment throughout the customer journey

Reporting Suspicious Activity

If you suspect fraudulent activity or have concerns about a transaction, please contact our compliance team immediately at compliance@blueonepay.com. We investigate all reports thoroughly and take appropriate action.

Contact Our Compliance Team

For compliance-related inquiries, please contact us at:

Compliance Department

Email: compliance@blueonepay.com

Response time: Within 2 business days